Privacy Policy

This policy explains what information augustagutterspros.com collects, why we collect it, who we share it with, and what choices you have. It applies to this website and to the phone and email contact details published on it.

Who we are

Augusta Gutters Pros operates this website to connect homeowners in Augusta, Georgia and the surrounding CSRA with gutter installation, repair, cleaning, and related services. You can reach us at quotes@augustagutterspros.com.

Information we collect

Information you give us. This site has no contact or lead forms — the only way to reach us is to call or email. When you do, we collect what you tell us, which is typically:

• Your name
• Your phone number, or your email address if you write to us
• Your street address, city, or ZIP code
• The service you are interested in
• Any details you choose to describe about the property or the problem

Information collected automatically. Like most websites, our hosting and analytics providers may record your IP address, browser type and version, device type, referring page, the pages you visit, and the date and time of your visit. This information is used in aggregate to understand how the site is used and to keep it secure.

Call information. If you call a number listed on this site, that call may be routed through a call tracking service that records the calling number, the time and duration of the call, and which page or campaign the number appeared on. Calls may be recorded for quality and training purposes where permitted by law; where recording occurs you will be notified at the start of the call.

How we use your information

• To respond to your enquiry and arrange an on-site estimate
• To contact you by phone, text message, or email about the request you made
• To schedule, perform, and follow up on requested work
• To improve the website, our service coverage, and our response times
• To detect and prevent spam, fraud, and abuse of our contact channels
• To comply with legal obligations

Who we share it with

Service providers. We use third parties to operate this website and process enquiries — including web hosting, lead management software, call routing and tracking services, email delivery, and analytics. These providers may process your information on our behalf and are only permitted to use it to provide services to us.

Service partners. Augusta Gutters Pros may work with vetted local gutter contractors to fulfil requests in parts of our service area. Where that happens, the details you gave us — name, contact details, location, and the description of the work — are shared with the partner assigned to your request so they can contact you and provide the estimate.

Legal reasons. We may disclose information where required by law, subpoena, or other legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell your personal information to unrelated third parties for their own marketing purposes.

Text messages and calls

By calling us or otherwise providing your phone number, you consent to be contacted at that number by phone call, text message, or email regarding your enquiry — including through automated technology where applicable. Consent is not a condition of purchase. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP, and you can ask us to stop contacting you entirely by emailing quotes@augustagutterspros.com.

Cookies and similar technologies

This site may use cookies and similar technologies for essential functionality, to remember preferences, to measure traffic, and to attribute enquiries to the marketing source they came from. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site function.

Data retention

We keep enquiry information for as long as needed to respond to your request, complete any resulting work, and meet our legal, accounting, and record-keeping obligations. When it is no longer needed for those purposes, it is deleted or anonymised.

Security

This site is served over HTTPS, and we use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as financial account details to us by email.

Your choices and rights

• Ask what personal information we hold about you
• Ask us to correct information that is inaccurate
• Ask us to delete your information, subject to our legal obligations
• Opt out of marketing contact at any time
• Opt out of text messages by replying STOP

To make any of these requests, email quotes@augustagutterspros.com with enough detail for us to locate your record. Depending on where you live, additional rights may apply under state privacy law.

Children's privacy

This site is intended for adults arranging services for property they own or manage. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us their information, contact us and we will delete it.

Third-party links

This site may link to websites we do not operate. We are not responsible for the content or privacy practices of those sites, and this policy does not apply to them.

Changes to this policy

We may update this policy from time to time. The revision date at the top of the page will change when we do. Continued use of the site after an update means you accept the revised policy.

Contact us

Questions about this policy or about the information we hold can be sent to quotes@augustagutterspros.com, or call us on the number listed on our contact page.